MSP referral program for connectivity and voice
Internet and phone questions land on your desk whether or not you want to sell them. There are two common ways to earn from them, and the difference matters more than the label.
Two ways to earn from connectivity and voice
- Referral
- You hand the client, or the lead, to another company. They quote, sell and bill. You are usually thanked or paid for the introduction, and the client relationship moves with them.
- Registered deal
- You stay in front of the client and register the opportunity. A team behind you works the quote and the order with the supplier. The commission follows what the supplier pays on that account.
Neither is wrong. A referral asks the least of you. A registered deal keeps you in the conversation, which matters if the same client also relies on you for their support, security and everything else you manage.
What to ask any program
- Who talks to the client? If it is not you, ask how the program handles the client afterward, and whether it also sells them other services.
- How is the deal recorded? Ask for a dated record, and ask what happens when two partners claim the same client.
- What do you see? A statement that lists each line by account, service and billing period is easier to check than a single total.
- What can change after the sale? Suppliers can reduce or reverse a commission. Ask how the program shows it.
- What do you sign? Read the agreement before you refer a single client.
How Oqitor handles it
Oqitor works the registered-deal way. It is a partner program and platform, and it is free to join. You do the selling and stay your client’s point of contact. Oqitor does not sell to end customers under its own brand.
- A dated record. Each registration is dated and tied to your agency. There is no automatic conflict check and no first-to-register rule. A person reviews competing claims under the published policy.
- Quotes worked for you. You raise one quote request to the supplier you choose. Our operations team works it with that supplier and posts the quote on the deal. You present it.
- A statement you can check. Commissions follow the supplier’s payments on each account, on the schedule in your partner agreement. Each line shows its account, order and billing period.
- A CRM for this side of the business. Accounts, sites, contacts and deals are included, with roles for your team.
For more detail, see the MSP page and how deal registration works.
A deal from your seat
- 1. A client mentions an expiring internet contract, a failing phone system or a new site. You add it to your pipeline.
- 2. You register the deal. It gets a date on record under your agency.
- 3. You raise one quote request to the supplier you choose. Operations works it and posts the quote.
- 4. Your client accepts and the quote becomes an order. Operations follows it to activation, and the supplier sets the date.
- 5. The line appears on your monthly statement.
Common questions
Does Oqitor have a referral-only program?
Does my client deal with Oqitor?
What if another partner registers the same client?
Is it free to join?
We do the quoting. You stay in front of the client.
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