Connectivity opportunities, managed through one workflow

Connectivity is the service the rest of a client’s technology runs on, which is why it comes up in almost every other category. A deal can cover one site or many, and the right service can differ by address: fiber at one, cable or fixed wireless at another, and a cellular link as the backup.

• Dedicated and broadband business internet
• Fiber and alternate access by location
• Failover and backup links for continuity planning
• Multi-location connectivity managed as one account

A contract end date

Business internet is bought for a term. The months before it ends are when a client is most willing to look at the alternatives.

A new or moved site

An opening, a move or a new branch needs service at an address that has its own set of options.

A change in what runs over the line

Moving the phone system or key applications to the cloud puts more weight on the connection, and staff notice a weak link first.

An outage

After a failure that cost the client time, a backup link moves from nice to have to required.

The owner or finance lead

Signs the contract and looks at the monthly cost and the length of the term.

The IT lead, or whoever acts as one

Cares about speed, uptime commitments and who answers the phone when the service fails.

The site manager

Knows the address, the hours an installer can work and who holds the keys.

The landlord or building manager

May need to approve new cabling into the building, which can set the install date.

• How many sites are there, and when does each internet contract end?
• Does any site need a failover link, or a faster service than it has today?
• Which applications need the most from the line: video calls, cloud backups, a hosted system?
• What happened the last time the service failed, and how long did it take to fix?
• Who signs at the client, and by when does the decision need to be made?

Reliable demand

Connectivity is an infrastructure need every business has and a natural first category for partners to register.

Renewal-driven motion

Contracts and locations change. A registered account keeps the next review attached to the right partner record.

The gateway category

Connectivity work often surfaces voice, security and network opportunities that can be managed through the same platform.

1. Register the opportunityYou create the account, category, owner and scope record before supplier work begins.
2. Raise the quote requestEach request goes to one supplier. Oqitor’s operations team works it with them and posts the quote on the deal.
3. Follow the commissionThe order’s commission line reaches your statement, paid after the supplier pays us, on the schedule in your partner agreement.

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• Dedicated internet access explainedDedicated internet access (DIA) explained: what it is, how it differs from business broadband and direct internet access, what to check in a quote.
• Fiber vs cable vs wireless internet for businessCompare fiber, cable and wireless business internet on speed, reliability, latency, cost and availability, with a comparison table and a decision framework.
• What an uptime promise really meansWhat an uptime promise means in hours of downtime a year, what else an SLA should cover, how service credits work and what to negotiate.
• 7 signs it’s time to upgrade business internetSeven signs your business internet is holding you back, from congestion and poor video calls to slow cloud apps and downtime costs, and how to plan an upgrade.